LumiDesk — Cookie Policy
Last updated: 8 November 2026
1. What this covers
This Cookie Policy explains how LumiDesk (provided by DeepO3) uses cookies and similar technologies on our website and web app. It supplements our Privacy Policy.
2. The short version
LumiDesk currently uses only strictly-necessary cookies — the small files required to sign you in and keep the app secure. Under the EU ePrivacy rules (and GDPR), strictly-necessary cookies do not require consent, so we do not show a cookie banner today. We do not use advertising cookies, and we do not sell your data.
3. Cookies we use
| Cookie | Purpose | Type | Retention |
|---|---|---|---|
ld_token |
Holds your signed-in session (access token) so you stay logged in | Strictly necessary | Session / until expiry |
ld_refresh |
Securely renews your session so it doesn't drop mid-use | Strictly necessary | Up to 30 days |
ld_org / ld_org_name |
Remembers which business account you're acting in | Strictly necessary | Session |
All of the above are first-party cookies set by LumiDesk, marked HttpOnly and Secure where applicable, and used only to operate the service.
4. If we add analytics or marketing cookies later
We don't use analytics or marketing/tracking cookies today. Before we introduce any non-essential cookies (for example product analytics), we will:
- show a cookie consent banner that lets you accept or reject non-essential cookies before they are set, and
- update this policy to list them, their purpose, provider, and retention.
Until then, no consent banner is needed because only strictly-necessary cookies are in use.
5. Managing cookies
You can block or delete cookies in your browser settings, but blocking the strictly-necessary cookies above will stop you from signing in and using the app.
6. Contact
Questions about cookies: support@lumidesk.fi, DeepO3, Virkakatu 5 B 3, 90570 Oulu, Finland.